Legal notice
Legal Notice
| Seller | RAX DIGITAL |
|---|---|
| Responsible person | 中野 寛之 |
| Business address | Disclosed without delay upon request. Contact us by email or telephone below. |
| Telephone | +81 90 1033 8918 |
| pokemnn@yahoo.co.jp | |
| Website | STILL TERRAIN |
| Prices | Japan prices include tax. US prices are displayed in USD. Applicable checkout taxes and shipping are shown at checkout. US import duties and customs clearance fees are not included in product prices or shipping. |
| Additional charges | Standard delivery within Japan is JPY 870 including tax, or free for merchandise totals of JPY 7,700 or more. Other customer-payable costs, where applicable, are disclosed before order confirmation. |
| Payment | Available methods are shown at checkout. Payment is collected when the order is confirmed. |
| Delivery | POLA: dispatched from Japan, normally within one week of ordering; this is a dispatch estimate, not an arrival guarantee. Apparel delivered to Japan: normally 7–12 business days after order confirmation, including sourcing, inspection and international shipping. Items may arrive separately. See our Shipping Policy for details. |
| Returns, exchanges and cancellations | We do not accept change-of-mind returns, exchanges or cancellations after confirmation, except where an item is defective. Contact us within seven days of delivery for defects, damage or incorrect items. See our Returns & Refunds Policy. Your statutory rights are unaffected. |
| Quantity and sale conditions | Stock, sale periods and purchase limits are displayed on relevant product pages. If an item cannot be sourced after ordering, we will promptly contact you and refund it. |
Eligible US outerwear
Orders ship from Shanghai, China, normally via FedEx, within 3–5 business days of ordering. After dispatch, allow at least two weeks in transit, in addition to processing time. Customs, weather and carrier delays may extend this period.
Shipping is free when the merchandise subtotal after discounts is at least JPY 30,000 equivalent; otherwise it is JPY 5,900 equivalent. Converted amounts are shown at checkout. Import duties and customs clearance fees are the customer's responsibility and may be collected separately by the carrier or customs authority. Free shipping does not include these import costs.
See our Shipping Policy. Your rights under applicable law are unaffected.