FAQs

Frequently Asked Questions

Are your clothes unisex?

Many of our selected silhouettes and colors can be worn across genders. Check the details of each item.

How should I choose a size?

Use the garment measurements on the product page, not the letter size alone. Manufacturer sizes are not necessarily equivalent to US sizes. If measurements are missing or you are unsure, contact us before ordering.

Where do products ship from?

Shipping origin depends on the product. The new adult outerwear selection ships from Shanghai, China. POLA ships from Japan and is available for Japan delivery only.

Can I order to the United States?

US ordering is available for eligible adult outerwear only. These items ship via FedEx, with 3–5 business days for processing plus at least two weeks in transit. Import duties and customs clearance fees are payable by the customer. See our Shipping Policy.

Will I receive tracking?

Yes. Tracking information is emailed after dispatch.

Do the garments carry prominent logos?

We prioritize unbranded, OEM and ODM designs with a pared-back appearance. We do not sell counterfeit third-party brands. See each product's photographs and description.

Can I return an item?

Please review our Returns & Refunds Policy before ordering.